Privacy Policy

This Privacy Policy ("Policy") explains how RoyaleOps ("RoyaleOps," "we," "our," or "us") collects, stores, uses, and shares information when you use our website, products, and services (collectively, the "Services"). Your privacy is important to us, and we encourage you to read this Policy carefully.

By accessing or using our Services, you agree that your information may be collected, stored, used, and shared as described in this Policy. By using our Services, you consent to the processing of your Personal Information under this Policy. You may withdraw your consent at any time by contacting us, though doing so does not affect the lawfulness of processing prior to your withdrawal.

When This Privacy Policy Applies

This Policy applies to all use of our Services, whether or not you create an account. It does not apply to third-party sites, services, or organizations that we do not own or control. If you navigate to a third-party service at any point while using RoyaleOps, their policies—not ours—will apply.

Information We Collect

1. Information You Provide Directly

We may collect Personal Information when you:

• Create an account on RoyaleOps
• Provide an email address or other contact information
• Interact with clan or war tracking features
• Submit information when contacting us or requesting support
• Subscribe to paid features or future premium offerings

This may include your username, email address, preferences, and any data you choose to share.

2. Information We Collect Automatically

When you use our Services, we may automatically collect:

• Browser type, operating system, device information
• IP address and approximate geolocation
• Access times, pages viewed, session duration
• Referring/exit pages and URLs
• Clickstream, search behavior, and usage metrics
• Login timestamps and account activity patterns

This data helps us operate, secure, and improve RoyaleOps.

3. Cookies, Web Beacons & Similar Technologies

We may use cookies and similar technologies to:

• Keep you logged in
• Store your preferences
• Analyze user behavior
• Improve our Services
• Customize content
• Deliver or measure ads (future plans)

You may disable cookies in your browser; however, some features may stop working. See the Cookie Policy below for more information.

4. Information from Third Parties

We may receive information from:

• Analytics providers (e.g., PostHog or similar tools)
• Advertising partners (future use)
• Payment processors (for paid features)
• Publicly available or open-data sources
• Social platforms if you choose to link accounts

This information is used for security, analytics, personalization, and support.

5. Information from Mobile Devices

Although RoyaleOps is a website, users may access it via mobile browsers. We may collect:

• Mobile browser type
• Device identifier
• Approximate location (via IP address)

Location permissions can be disabled at the device level.

How We Use Your Information & Why

We use the information we collect for the following purposes:

• Provide and operate our Services (performance of a contract; legitimate business interest)
• Improve, maintain, and optimize RoyaleOps (legitimate business interest)
• Provide customer support and communicate with you (legitimate business interest; consent)
• Personalize content, analytics, and feature experience (legitimate business interest)
• Develop and offer paid features (performance of a contract)
• Display ads (future) (legitimate business interest; consent where required)
• Enhance trust, safety, and security including detecting fraud or abuse (protect public interest; legitimate business interest)
• Comply with legal obligations (legal requirement)
• Any other purpose disclosed at the time of collection (consent)

How We Share Information

1. Service Providers

We may share information with trusted service providers who perform functions on our behalf, such as:

• Hosting and database infrastructure
• Analytics tools (e.g., PostHog)
• Email sending services
• Customer support tools
• Payment processors (for subscriptions)
• Advertising networks (future)

These providers access information only as needed to perform their roles.

2. Business Transfers

If RoyaleOps is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. We will notify users by email or notice on our Services.

3. Legal Compliance

We may disclose Personal Information if necessary to:

• Comply with laws, regulations, or legal requests
• Enforce our Terms or policies
• Detect, prevent, or address fraud or security issues
• Protect the rights or safety of RoyaleOps, our users, or others

4. Aggregated or De-Identified Information

We may use and share aggregated or anonymized data for:

• Analytics
• Research
• Marketing
• Service improvement

This data does not identify individuals.

Your Choices

• You may update or delete your account information at any time.
• You may unsubscribe from marketing emails.
• You may disable cookies in your browser (some features may break).
• You may request access to your Personal Information.

Security

We use commercially reasonable measures to protect your data. However, no method of internet transmission or storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

RoyaleOps is not directed to children under 13, and we do not knowingly collect Personal Information from children under this age. If you believe a child has provided information, contact us at support@royaleops.com.

Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be posted on our website with an updated "Last Updated" date. Continued use of the Services constitutes acceptance of the revised Policy.

Contact Us

If you have questions about this Privacy Policy or wish to request data access, correction, or deletion, contact us at support@royaleops.com.